We’re trusted by some awesome brands to implement and grow their customer service.
Some of our case studies:
All Gas No Breaks
A 1.6 million + subscriber YouTube powerhouse, a brand that captivates, and a 1,500 ticket a month brand.
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Seek Discomfort
An international brand that spreads the idea that life is better beyond the wall of discomfort. 2,000 tickets a month.
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Doing Things Media
An agency that manages several different content creators. 1,500 tickets a month.
Read MoreContinue to focus on your work. We got this part.
We provide the best,
because WeCare.
Scale fast
With our experience in building and growing customer service across brands, no challenge is too big a hurdle.
Scale fast
With our experience in building and growing customer service across brands, no challenge is too big a hurdle.
Launch new channels.
Whether it's email, instant chat, voice, or SMS, we have you covered for every occasion.
Launch new channels.
Whether it's email, instant chat, voice, or SMS, we have you covered for every occasion.
Improve automatically
Our service is fully managed with three levels of management.
Improve automatically
AI and automations are fully employed to monitor and correct issues before they happen.
No contracts
Customer support is ever-evolving and hardly stagnant, so you only commit to the next month.
Start in one week
We pre-train agents to work with new clients. One week. Max.
Start in one week
We pre-train agents to work with new clients. One week. Max. We understand the importance of time. Both for you and your customers.
Great for the futurE
Start smalexpand later
Great for the futurE
Start small, grow fast, take over the world, all while having the best customer service. We work on your timeline, guaranteed.
Improve automatically
AI and automations are fully employed to monitor and correct issues before they happen.
Start in one week
We pre-train agents to work with new clients. One week. Max. We understand the importance of time. Both for you and your customers.
Great for the futurE
Start small, grow fast, take over the world, all while having the best customer service. We work on your timeline, guaranteed.
Continue to focus on your work. We got this part.
We provide the best, because WeCare.
Scale fast
Resolve 95% of tickets as you grow 2x, 5x or 100x. Our team expands only when you need us.
Launch new channels.
Resolve issues quickly across email and chat channels.
Improve automatically
Our service is fully managed with three levels of management.
Start in one week
We pre-train agents to work with new clients. One week. Max.
Great for the futurE
Start smalexpand later
We provide the best, because WeCare.
Scale fast
Resolve 95% of tickets as you grow 2x, 5x or 100x. Our team expands only when you need us.
Launch new channels.
Resolve issues quickly across email and chat channels.
Improve automatically
Our service is fully managed with three levels of management.
Start in one week
We pre-train agents to work with new clients. One week. Max.
Great for the futurE
Start smalexpand later
We provide the best, because WeCare.
Scale fast
Resolve 95% of tickets as you grow 2x, 5x or 100x. Our team expands only when you need us.
Launch new channels.
Resolve issues quickly across email and chat channels.
Improve automatically
Our service is fully managed with three levels of management.
Start in one week
We pre-train agents to work with new clients. One week. Max.
Great for the futurE
Start smalexpand later
Need more than what you have? We do it all.
True multichannel support.
Email & Chat Support
For quick, efficient and spectacular service, our traditional email and chat support roles are AI assisted to provide the best response for any given situation.
We employ AI and machine learning to help facilitate the speed at which we can tackle tickets, while still maintaining a 99% customer satisfaction.
Community Support
Are you an influencer or brand that has a large community presence throughout social media? Maybe something like Yes Theory's YesFam Facebook group? Maybe you're something similar to Airrack's "Creator Now"? Doesn't matter. We can help handle your communities inquiries native to your group with 100% accuracy.
SMS & Voice Support
The phone is unmistakably one of the most profound and life-changing inventions within the last century. Everywhere we go we have it. Which means we offer SMS and voice support for all of the customers who have phones. Which, is basically everybody.
We can also work in tandem with other support roles.
Management and training included
Our service is fully managed with three levels of management.
Streamlined onboarding
We take care of the training and experience building in less than one week.
Make your existing team even better
Whether starting fresh or growing your existing team, we make the process easy.
Advised slas
We can tell you what's industry standard and what's realistic. We help steer the ship for the right course.
